"Bad Credentials" Error Message

If you are trying to login to your Goomzee/Realty Connect account and receive "bad credentials" error message, please contact support (support@goomzee.com).  Also, please consider the following:

  • Please make sure you are using the correct login credentials (case sensitive password)
  • Some MLS's have created a single-sign-on process, where you login to your MLS then choose "Goomzee" from products/toolbox.  If this is the case, you need to use this method to login.  If you try to login through our website "Login" button, the system will not recognize your credentials.

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