Lead Alert Notifications Not Received
It has been reported that lead alerts aren't being received in some cases. If this is happening to you, please use the following option as a temporary fix:
- Open a promotion
- Remove all lead alert notifications
- Add 1 email alert
Keep in mind, adding more than 1 lead alert isn't an option at this time, neither are text/phone lead alerts.
Utilize your dashboard to see lead alert activity (activity timeline on the left).
Sorry for any inconvenience. Our engineers are working to resolve the issue. If you want to be notified once the issue's resolved, please send us an email at email@example.com (include examples of codes which haven't delivered lead alerts, although alerts are displaying on your dashboard, and login information).